Refund policy

14 days return policy.

• We want you to be completely satisfied with your purchase(s). If you are not we offer a 14 days return or exchange period.

• To be eligible for a return or exchange, your item(s) must be in the same condition that you received it, unused and with tags. We also require product to be in its original packaging. 

return process. 
• To start a return, contact us at twentyfours.co@outlook.com . Please attach order number and reason for return / exchange. Once we receive your request a member of our team will guide you through the process. 

 

return shipping.
• You are responsible for the cost of returning the items. We recommend using a trackable shipping service to ensure return is received.

refund. 
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within a reasonable timeframe.

sale items / gift card purchases.
• Unfortunately, we cannot accept returns on sale items or gift cards.